Privacy policy
Privacy Policy
Last updated: March 3, 2026
At Zela Hair, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit our site, we may collect the following information:
• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• IP address
• Device and browser information
We collect this information when you:
• Place an order
• Subscribe to our newsletter
• Contact customer support
• Browse our website
How We Use Your Information
We use your information to:
• Process and fulfill your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Send promotional emails (if you opt in)
Payment Information
All payments are securely processed through trusted third-party payment providers. Zela Hair does not store or have direct access to your full payment details.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Improve your browsing experience
• Analyze website traffic
• Support marketing and advertising efforts
You may disable cookies through your browser settings, but some website features may not function properly.
Sharing of Information
We do not sell your personal information.
We may share your information with:
• Shipping carriers
• Payment processors
• Marketing platforms (such as Meta and Google)
• Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Your Rights
Depending on your location, you may have the right to:
• Access your personal data
• Request correction of your data
• Request deletion of your data
• Opt out of marketing communications
To exercise these rights, please contact us at:
support@zelahair.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact:
Zela Hair
Guangzhou, Guangdong, China
support@zelahair.com